Not all public adjusters are created equal. TriStar brings a combination of legislative expertise, carrier relationships, and insider knowledge that few firms in the Southeast can match.
Our founder didn't just learn the rules — he helped create them. Our founder was instrumental in drafting the Tennessee public adjuster licensing legislation, giving TriStar an unparalleled understanding of the regulatory framework that governs every claim we handle. When your adjuster helped write the law, you know your claim is in the most knowledgeable hands possible.
Since 1989, TriStar has built professional relationships with major insurance carriers operating across the Southeast. These relationships — built on mutual respect and a track record of thorough, well-documented claims — allow us to negotiate effectively without unnecessary adversarial posturing. Carriers know that when TriStar presents a claim, the documentation is solid.
Our Chief Growth Officer, Ron Osteen, brings 20+ years of combined insurance-industry and construction experience. On the carrier side he knows exactly how insurance companies evaluate claims, where they look to minimize payouts, and what documentation they need to approve a fair settlement. As a Tennessee-licensed contractor who has personally built and sold residential and commercial properties, he also understands the scope, methods, and cost realities behind every claim — not just the carrier's view of it. A Nashville native, that combined insider-and-builder perspective now works exclusively for our clients.
Complex commercial and high-value residential losses require dedicated expertise. We give every client our full attention and resources, taking the time to document thoroughly, analyze the policy line by line, and negotiate persistently. Whether the claim is large or smaller in scope, our team has the bandwidth to give it the treatment it deserves.
TriStar is licensed throughout Tennessee — from Memphis to Knoxville and everywhere in between — and serves property owners across the broader Southeast region. Our team is based in Franklin, just south of Nashville, and we travel to your property wherever it's located.
Whether your commercial property is in downtown Nashville, a manufacturing facility in Chattanooga, a warehouse elsewhere in the region, or a residential estate in the Smoky Mountain foothills, TriStar has the reach and the resources to represent your claim.