Resources

Claim Readiness Guide

Practical, owner-focused guidance for preparing and pressure-testing a property insurance claim before important decisions are made.

01 — Owner Preparation

A better claim record starts before the first number arrives.

Before You File

Start with evidence, not a settlement target.

A clear record of what happened, when it happened, and what changed on the property gives every later conversation a stronger footing.

During Inspection

Make sure the whole loss is considered.

Complex claims can include roof systems, interiors, contents, code issues, business interruption, and expert reports that should not be reviewed in isolation.

Before Settlement

Compare the scope to the actual path to restoration.

The carrier estimate should be checked against repair methodology, access costs, matching, depreciation, deductibles, exclusions, and policy deadlines.

02 — Published Resources

Claim guidance published from the TriStar resources CMS.

These stories are rendered as Astro pages under /resources. The protected editor lives separately on cms.tristarclaim.com, so public readers never download the admin bundle.

03 — Interactive Guide

Claim readiness guidance that stays scoped to this page.

This resources page keeps the earlier claim-readiness guide as a progressive enhancement. The story index and story pages remain static/SSR and useful even if JavaScript is unavailable or the island fails to hydrate.

Storm

Document beyond the obvious roof damage.

Save dated photos, temporary repair invoices, and any contractor observations before materials are removed.

Fire

Track smoke, contents, and interruption together.

Fire claims often include invisible damage and business impacts that need separate documentation from the first day.

Water

Preserve the moisture story.

Mitigation logs, moisture readings, and photos before demolition help explain what happened and what it took to dry out.

Hydrated only on this route

Interactive Claim Readiness Brief

Choose the situation closest to your loss. The guidance below updates in place without turning the rest of the TriStar site into a React application.

Hail · Wind · Tornado

Storm damage is often larger than it looks from the ground.

Roof systems, rooftop equipment, cladding, interior leaks, and business interruption should be considered together before a settlement number is accepted.

First movePhotograph the property safely, save emergency invoices, and avoid broad repair authorizations until the full scope is documented.
Documents to gather
  • Date and time of storm
  • Photos from each elevation
  • Roof or contractor reports
  • Temporary repair invoices
Questions to ask before accepting a number
  • What inspection method was used beyond ground-level review?
  • Were HVAC, gutters, elevations, and interiors included in the scope?
  • Does depreciation reflect real replacement conditions?

Readiness checklist

Build a stronger first conversation.

0% ready

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04 — Need a Review?

Bring the documents. We'll help read the claim.

TriStar can review the facts, policy posture, and carrier scope before you accept a number or decide whether a supplemental claim is worth pursuing.

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